Terms and Conditions
Welcome to SiyaSilk (“we,” “us,” or “our”). By accessing our website and making purchases, you agree to these Terms and Conditions.
1. General Terms
You must be at least 18 years old or have parental consent to shop with us
Prices are in RS and inclusive of GST (unless specified)
We reserve the right to modify these terms at any time
2. Order Processing
All orders are subject to product availability
We may cancel orders if:
Item is out of stock
Suspicious/fraudulent activity is detected
Pricing error occurs
You’ll receive order confirmation via email/SMS
3. Payments
Accepted methods: PhonePe, Credit/Debit Cards, Net Banking, UPI, COD
For failed transactions, refunds will be processed within 7-10 business days
4. Shipping & Delivery
See our Shipping Policy for details
Risk of loss passes to you upon delivery
Delays due to customs, weather, or courier issues are not our responsibility
5. Returns & Exchanges
See our Return Policy and Exchange Policy
Original tags must be intact for returns
We reserve the right to reject returns that don’t meet criteria
6. Product Information
Colors may vary slightly due to screen settings
Handcrafted items may have minor variations (part of their charm)
Saree measurements are approximate
7. Intellectual Property
All website content (images, text, designs) is our exclusive property
Unauthorized use is prohibited
8. User Conduct
You agree not to:
Use our site for illegal purposes
Post false/misleading reviews
Attempt to gain unauthorized access to our systems
9. Limitation of Liability
We’re not liable for:
Indirect damages from product use
Minor defects in handcrafted items
Third-party services (payment gateways, couriers)
10. Contact Us
For questions:
📧 siyasilkmarketing@gmail.com
📞 9518964352
🏢 Aditya Row House Co-operative Housing Society, Row House No. B-03, Plot No. 88/9, Sector No. 7, PCNTDA, Indrayani Nagar, Bhosari, Pimpri Chinchwad (Municipal Corporation), Haveli, Pune – 411035.
